We promote responsible gambling as a core principle and take reasonable steps to help users maintain control over their activity. This includes providing information, tools, and guidance to support informed decision-making.
Only individuals aged 18 and over are permitted to create an account and use the services. We implement verification measures to help prevent access by minors.
We offer a range of practical tools designed to help you manage your gambling activity effectively.
You can set daily, weekly, or monthly limits on deposits, losses, or time spent on the platform. These can be adjusted or removed after a short cooling-off period.
Short-term time-outs or longer self-exclusion periods are available. During self-exclusion, your account will remain closed and inaccessible for the chosen duration.
You may close your account at any time by contacting support. We will guide you through the process and provide information on remaining balances where applicable.
Common indicators that gambling may be becoming problematic include chasing losses, spending more time or money than intended, or neglecting other responsibilities. If you notice these signs in yourself or others, we encourage you to take action early.
Set a budget before playing, treat gambling as entertainment rather than a source of income, take regular breaks, and avoid playing when tired, stressed, or under the influence of alcohol or substances.
If you or someone you know needs assistance, contact our support team for guidance on using the available tools. Professional help is also available through recognised gambling support services in your area.
We advise users to keep login details private and to supervise any shared devices to prevent unauthorised access, particularly by those under 18.
Our team receives guidance on recognising signs of potential gambling harm and responding appropriately to support requests. We monitor activity in line with responsible practices.
We may revise this Responsible Gambling Policy to reflect evolving best practices or regulatory developments. The latest version will be available on the platform, and continued use constitutes acceptance of any updates.